Privacy Policy
At Blue AI we believe users should know exactly what information is collected and why. We only collect the information needed to provide our service: your email address, purchase information, prompts and video history. This allows us to allocate credits, generate videos, keep a record of your previous creations and assist you if you contact support. We do not use this information for anything unrelated to operating and improving the service.
Information we collect
We may collect your email address, purchase information, prompts, generation status, generated video links and basic service records required to operate the platform.
How we use this information
We use this information to provide credits, process video generation requests, maintain your video history, handle support queries and improve the reliability of the service.
Payments
Payments are processed securely by Stripe. Blue AI does not store your card details.
Contact
If you have questions about this Privacy Policy, contact us at customersupport@blueaigen.com.